Frequently Asked Questions

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Q: HOW DO I ORDER A TABLE?

A: PLEASE USE THE "CLIENT FORM" OR SIMPLY EMAIL: DAN@COUNTRYTABLES.COM

“STYLE & DIMENSIONS" THEN I WILL SEND YOU A DETAILED INVOICE.

Q: DO YOU HAVE A SHOWROOM?

A: YES... THE SHOWROOM IS LOCATED ON THE BORDER OF COLOGNE AND CHASKA.  WE DO "BY APPOINTMENT ONLY" SO PLEASE CALL OR EMAIL TO SCHEDULED A CONSULT.

Q: WHAT IS REQUIRED TO GET ON THE ORDER LIST?

A: CUSTOM ORDERS BEGIN PRODUCTION IMMEDIATELY UPON ORDER AND ARE BUILT TO YOUR SPECIFICATIONS. THEY CANNOT BE CANCELLED, CHANGED, RETURNED, OR REFUNDED. A NON-REFUNDABLE 50% DEPOSIT WILL BE TAKEN WHEN THE ORDER IS PLACED.

Q: HOW LONG DOES IT TAKE TO MAKE A TABLE?

A: CURRENT ESTIMATED TURN AROUND TIME IS 5 -7 WEEKS FROM DATE DEPOSIT IS RECEIVED.

Q: HOW DO I CARE FOR MY TABLE

A: SOLID WOOD REACTS TO THE AMOUNT OF HUMIDITY IN YOUR HOME. LONG PERIODS OF LOW HUMIDITY WILL DRY WOOD AND CAUSE SPLITTING, CRACKING, AND WARPING. EXPOSING YOUR FURNITURE TO EXCESSIVE DAMPNESS IS ALSO SOMETHING THAT SHOULD BE AVOIDED. CONTROLLING YOUR INDOOR RELATIVE HUMIDITY YEAR ROUND BETWEEN 30% - 35% WILL ELIMINATE THESE PROBLEMS. WHEN ARRANGING FURNITURE IN YOUR HOME, BE THOUGHTFUL TO AVOID HEAT VENTS AND DIRECT SUNLIGHT TO PREVENT DISCOLORATION, DRYING, AND CRACKING.

Q: DO YOU GLUE YOUR TOPS?

A: YES & MORE...USING THE LATEST TECHNOLOGY, WE USE AN INNOVATIVE TECHNIQUE CALLED "DOMINO'S" THIS PROCESS STRENGTHENS OUR TABLE TOPS X10 VS. STANDARD TECHNIQUES. 

Q: WHAT TYPES OF WOOD DO YOU USE?

A: PLEASE VISIT THE "WOOD SPECIES" PAGE. THESE ARE THE BEST WOODS FROM AROUND THE WORLD FOR TABLE MAKING, NOT TO MENTION THE MOST BEAUTIFUL! WE CAN USE ANY TYPE YOU SPECIFY HOWEVER I WILL EXPRESS MY OPINION AS TO IF IT MAY OR MAY NOT SUITE YOUR NEEDS. MY NAME IS ON THE TABLE & I TAKE PRIDE IN THAT!(PLEASE NOTE: I WILL NOT USE COMMON BOARD, NATIVE PINES, CEDARS, COTTONWOODS, ASPEN, ETC...)

Q: CAN I EXPECT MOVEMENT IN THE WOOD?

A: YES.. PLEASE BE AWARE REAL WOOD DOES SHRINK & EXPAND DURING THE SEASONS. THIS IS WHY WE TAKE EXTRA STEPS TO PROPERLY MAKE OUR TABLES. YOU MAY HAVE NOTICED THE "JANKA HARDNESS SCALE". SOFT WOODS LIKE FIR WILL HAVE MORE MOVEMENT THAN HARD WOODS IN THE JANKA-1000+ RANGE. NOTE WORTHY: YOU AS THE HOME OWNER, SHOULD KEEP YOUR HOME CONSISTENTLY HUMIDIFIED TO 35% TO PREVENT DEFORMATION OF YOUR WOOD PRODUCTS.

Q: HOW ARE THE TABLES PROTECTED?

A: ALL TABLES ARE SEALED WITH NSF APPROVED WATER-BASED POLYURETHANE. OUR COMMON PRACTICE IS TO APPLY FOUR COATS. WHICH IS DOUBLE OF MOST FURNITURE MAKERS.

Q: DO YOU DELIVER?

A: YES, I OFFER DELIVERY TO THE ADDRESS ONLY. I AM MORE THAN HAPPY TO HELP CARRY  THE ITEM INTO THE RESIDENCE, BUT REQUIRE AN ABLE BODY TO ASSIST. “METRO AREA” DELIVERY IS GENERALLY $75 - $125. PLEASE SEE "DELIVERY FEE MAP" ON ORDER FORM.

ADDITIONAL QUESTIONS PLEASE EMAIL: Dan@COUNTRYTABLES.COM